Shipping policy

At Melles Mall, we are committed to providing a smooth and reliable shipping experience. We currently offer free shipping on all orders within the United States.

Please review our shipping policy below for information about order processing, delivery times, and shipping services.

1. Shipping Destinations

We currently ship exclusively within the United States.

At this time, we do not offer international shipping or deliveries outside the United States.

2. Shipping Costs

Enjoy FREE SHIPPING on all orders!

There are no additional shipping charges for standard shipping within the United States. The shipping cost is covered by Melles Mall.

3. Order Processing Time

Orders are typically processed within 2–3 business days after they are placed.

During this time, we verify, prepare, and package your order for shipment.

Please note:

  • Orders are processed Monday through Friday, excluding public holidays.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

  • You will receive a shipping confirmation email once your order has been dispatched.

4. Shipping and Delivery Time

Our estimated shipping and delivery timeframe is:

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days

  • Total Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other unforeseen circumstances.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

You can use the tracking details to monitor your shipment and check its delivery progress.

Please allow some time for tracking information to become active after dispatch.

6. Shipping Delays

Although we aim to deliver all orders within the estimated 5–8 business days, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions.

  • Carrier service disruptions.

  • Public holidays.

  • Incorrect or incomplete shipping addresses.

  • Unexpected logistical issues.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at info@mellesmall.shop.

We cannot guarantee that address changes can be made once an order has been processed or shipped.

8. Contact Us

If you have any questions or concerns about our shipping policy or your order, please feel free to contact us.

Melles Mall

Customer Support Email: info@mellesmall.shop

Business Address: 404 E Broadway, Salt Lake City, UT 84111, United States

Phone Number: +1 801-322-2062

Thank you for shopping with Melles Mall. We appreciate your business and look forward to serving you!